Frequently Asked Questions

The questions we get asked most, answered honestly. Can't find what you need? Our Contact page has our phone, email and address — we answer quickly.

Is your coffee really roasted to order?

Yes. We roast in small batches after your order comes in, so most bags are roasted within a few days of shipping. That is why Kahwa Home coffee arrives noticeably fresher than shelf-stock supermarket coffee.

How long does delivery take within Israel?

Orders are typically roasted and dispatched within 1–3 business days, with delivery across Israel usually landing 2–5 business days after that. You will get a tracking link the moment your order ships.

Do you offer free shipping?

Yes — shipping is free on every order over ₪199. Below that, a flat delivery fee is calculated at checkout based on your address.

Which capsules are your pods compatible with?

Our capsules are designed to work with most standard Nespresso OriginalLine machines. They are not compatible with Vertuo machines.

How should I store my coffee once it arrives?

Keep it in an airtight container, away from heat, light and moisture, and grind only what you need each time. Avoid the fridge and freezer for coffee you are drinking week to week. See our Journal for a full storage guide.

What if I do not like my coffee?

We stand behind every roast with a 30-day happiness guarantee. If something is not right, contact us and we will make it right — a replacement, a different roast, or a refund.

Do you sell to cafés and offices?

We do. Visit our Wholesale page to tell us what you need and we will put together pricing and a supply plan that fits your volume.

Can I order a gift?

Absolutely. We offer digital gift cards and ready-made bundles, and you can add a note at checkout so we include it with the order.